Evolution of Global Capability Centers in 2026

Leaders need to find out how to handle workloads while keeping engagement", shared one respondent from the Energy Sector. "With hybrid designs ingrained, large organisations need tools to measure engagement and handle workloads", commented an HR leader in a Financial Solutions company. of respondents pointed out Talent Retention as either Important (53.8%) or Extremely Important (23.1%).

Southeast Asian participants highlight and restricted profession progression, especially in smaller sized organisations. Mid-sized organisations deal with a double challenge: handling while preserving trust and team cohesion in hybrid environments.

Specifically for staff member wellness, some strategies organisations are planning for 2025 include expanding mental health assistance (61% of participants), creating opportunities for social connection (58%), and tension management/resilience structure programs (50%). An excellent 65% of participants stated that their Talent Management spending plan would remain the same in 2025. Locations of invest concern will remain in skill development and management programs, besides more general abilities upskilling.

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How to Scale Effective GCC Operations in 2026

These styles resonate across markets, workforce sizes, and areas. The most vital management skills/themes to enhance in 2025 would be: Training and mentoring, together with EQ/Self-awareness, were cited by 38% of respondents. Further down the priority list, was 4% citing ethical leadership as a focus area for development amongst senior talent.